Social Media Policy

‘Guardian’ is a trading name of Guardian School Software Ltd, incorporated and registered in England and Wales with company number 11404031 and whose registered office is at:

Hill Fishery, Goldcliff, Newport, NP18 2PH
United Kingdom

Our Community is moderated every day Monday to Friday. We will check all contributions to our social media channels to make sure they are compliant and meet our content standards described below as soon as we can. We make no promises as to how quickly any information will be posted on the Community.
Although the Community is moderated, we are under no obligation to moderate the Community and we may stop moderating the Community at any time without telling you before doing so.

We will remove, or disable access to, any contribution that we believe breaches our content standards.
We rely on people providing us with accurate, appropriate contributions but we do not warrant the accuracy of any information provided on the Community.  We are not liable for any loss or damage arising from use of the Community by any person contravening these terms and conditions, or from us failing to take action if they do, or for any loss or damage arising from any mistakes or omissions.

Using Guardian School Software social media
When you use our social media channels, you acknowledge that:
Any views expressed do not necessarily reflect the views of Guardian School Software
Information and advice given on the Community may not be true or correct. It is up to you to check it before you rely on it.

Contributions and content standards
These standards apply to each part of a contribution. We will decide at our sole discretion if any contribution breaches these standards.

Contributions must:
Be accurate – where they state facts
Be genuinely held – where they state opinions
Comply with applicable law in the United Kingdom and in any country from which the contribution is posted

Contributions must not:
Be defamatory, unlawful, obscene, offensive, hateful, abusive or inflammatory
Invade privacy
Discriminate for any reason, such as race, nationality, ability, age, sex or religion
Harass, upset, embarrass, or alarm any other person
Disclose any individual’s contact details or other personal data

Infringe any copyright, database right or trade mark, or other third party right of any other person
Breach any legal duty owed to a third party, such as a contractual duty or a duty of confidence
Refer to or disclose information relating to court proceedings or proceedings relating to any tribunal
Contain an instruction, advice, or content that could cause harm or bring injury to individuals or to computers or systems

Give the impression that the contribution has been posted by Guardian School Software if this is not the case

Misrepresent your identity or affiliation
Encourage anyone to commit any unlawful or criminal act or condone any unlawful or criminal act
Contain any advertising

By submitting a contribution on our social media channels, you agree to grant Guardian School Software rights to freely use, edit, reproduce, publish and distribute the material contained in your contribution in any format and media free of charge.
We reserve the right to display advertisements in connection with your contribution.
You must ensure that your contribution does not infringe any copyright, database right or trade mark of any other person. By submitting your contribution to the Community, you are warranting that you have the right to grant Guardian School Software, the non-exclusive copyright licence described above.
If you are not in a position to grant such a licence, please do not submit the contribution to the Community.


If we consider that a breach of our content standards has occurred, we may take any appropriate action, including:
Immediate, temporary or permanent withdrawal of your right to contribute to our Community
Immediate, temporary or permanent removal of any contribution posted on our social media channels
Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach
Disclosure of such information to law enforcement authorities as we reasonably feel is necessary or as required by law.

If you wish to complain about any contribution posted on our social media channels, please contact us at giving the reason for your complaint and where the contribution you are complaining about can be found.

Changes to these terms and conditions
We may revise these terms and conditions at any time.  They are legally binding and will apply to you from the date any change is made so you will need to check this page from time to time.

Data protection
If you are required to submit personal data directly to Guardian School Software during the registration process, we will only use that data for administration and monitoring purposes and will not share your data with third parties unless legally required to do so.

© 2018 Guardian School Software Ltd
Last updated 25 September 2018